Purchasing through an agent should be secure and reliable. But what happens when your Quality Check (QC) photos reveal a problem, or your item arrives damaged? LoongBuy's dispute system is designed to protect your purchase.
You are eligible to file a dispute in these primary situations: Important: Act promptly. Disputes must be filed soon after the QC photos are uploaded or the issue is identified at the warehouse. Log into your LoongBuy account. Go to "My Orders""Apply for Refund/Return""Dispute"
Provide clear and specific information: Strong evidence is key to a successful dispute. You must provide: Tip:
After submitting, you will receive a Ticket Number. Use this to track the progress in the "My Disputes"
By following this guide and providing solid evidence, you empower LoongBuy's team to effectively advocate on your behalf with the seller. Their dispute system is a powerful tool to ensure you only pay for items that meet your standards. Ready to file?LoongBuy account
When Should You Open a Dispute Ticket?
Step-by-Step: How to Submit Your Dispute Ticket
Step 1: Access the Dispute System
Step 2: Fill Out the Ticket Form Accurately
Step 3: Upload Compelling Evidence (The Most Critical Step)
Step 4: Submit and Monitor Your Case
What Happens After Submission?
Pro Tips for a Successful Dispute
LoongBuy Dispute Guide: How to Submit a Ticket for QC Issues or Damaged Items
2025-12-15